About Us




HERE’S OUR STORY…
We have all felt that dread and oddness when we see ants marching across our kitchen counter. Or the panic when you realise those strange bites aren’t from mosquitoes, but from bedbugs. Maybe you've been frozen in your backyard, watching wasps near their nest, wondering how you’ll feel safe again.
Our founder felt the same frustration 25 years ago. After speaking to a few pest control companies, he heard three stories, received three quotes, and faced three broken promises. He saw a need in this industry: reliability, honesty, and genuine care for giving people peace of mind.
This is how the Chase Pest Control Operator was born. It wasn't part of a business plan or driven by market research. It comes from the idea that when pests invade, you need someone you can trust. You want someone who arrives on time and keeps their promises.
WHAT MAKES US UNIQUE?
We Do More Than Get Rid of Pests. We Bring Back The Peace of Mind.
Its focus on treating every pest invasion as a personal issue makes it stand out. This approach puts it far ahead of other pest control companies that just spray and go. That is what is different about us:
Chaser Guarantee Promise
Only our company offers a GTA-wide bed bug residue-free guarantee. When they come, we come too, at no added expense.
Family-First Philosophy
All the treatments that we have are safe to the point that your children can play on the same day. In our opinion, it shouldn't cost the health of your family to apply effective pest control.
Same Day Emergency Response
We are not on business hours, and neither are pests. When you call in a crisis, you won't reach an answering machine. Instead, Paul and Tash will connect you with a real pest control expert ready to help.
Accuracy is Better than Strength
We identify the specific species and understand their behaviour. Then, we attack them directly. In contrast, others just spray everything, hoping for results. Fewer chemicals, greater outcomes.
More than 25 years of experience in local expertise
And we have been introduced to all the pest issues that the GTA can dish out on us. We have more than 20 years of experience. We handle issues from high-rise apartments in Toronto to suburban concerns in Pickering.
MISSION/VISION STATEMENT
Our Mission:
Our vision is to protect families in the Greater Toronto Area. We provide safe, effective pest control services. Our goal is to restore comfort and peace in every home we serve. Everyone deserves to feel safe in their own space. They shouldn't have to worry about the stress and health risks pests can bring.
Our Vision:
To be the most trusted name in pest control in the GTA. We aim to remove pests while caring for the families behind every service call. We envision places where property owners can enjoy life’s best moments with loved ones. They can leave pest problems to us, ensuring their comfort.
The Basic Principles of Our Company:
Reliability: We always deliver when we say we will.
No Hidden Costs: There are no surprise charges or false promises.
Safety: Your family's wellbeing is our top priority.
Perfection: We not only meet expectations; we exceed them.
Community: Our community matters to us. We work to make it safe for everyone.
OUR PROCESS
The 3 AM wake-up call that got changed everything.
Imagine this:
It is 3.17 am and Lisa wakes up frantically. She heard that once more - that scraping on the walls.
And she had been telling herself that the house had been settling down for the last three weeks.
Tonight, however, she caught sight of them, and tiptoed across into the kitchen and took a glass of water. Three mice running around her countertop as though it were their castle.
She was depressed..
How can she prepare breakfast for her children on the same countertops?
How will she invite her mother-in-law to come to Sunday dinner next Sunday?
She faced discouragement, discomfort, and anxiety about her family's health all at once.
Morning, we got a call, a shaky voice of Lisa: What to do? It is not the first time I have had to deal with this. Can you remedy this?"
Six days later, we got a photo of her family around the same kitchen counter, eating pancakes. The note read: "Thanks to you, I have my peace of mind back."
What did we do to change the nightmare into a success story of Lisa?
The Chase Method: 5 Proven Strategies That Work Without a Doubt
Step 1: Listening & Hearing (Free 15 Minutes Consultation)
We begin by hearing what you have to say. What are you finding pests? What worries you the most? How is that impacting your everyday life? Knowledge of your particular case is what assists in coming up with the ideal solution to your case.
Step 2. Conductive property investigation
Our certified specialists carry out a thorough inspection. We not only check for pests but also find out why they showed up. We spot entry points, breeding grounds, and attractions that others miss.
Step 3: Individualised Plan of Treatment
We create a pest control plan just for you. It’s based on our findings and tailored to your home, pest issue, and family needs. No off-the-shelf solutions - all the plans are custom.
Step 4: Safe & Effective Treatment
We eliminate pests and set up prevention systems using our reliable IPM (Integrated Pest Management) method. All the treatments are safe for pets and families.
Step 5: Follow-Up and Long-term Protection
Treatment does not make us fade away. We will follow up to make sure the pests stay out. We’ll also provide ongoing education to help you maintain a pest-free environment.
The Chase Guarantee: And we are not done until you are totally satisfied and sleeping once again.